We adhere to ethical standards and have been audited by international auditors for GMP/ISO and social compliance standards. Below are the detailed key points of the ethical standards we follow:
- Fair Labor Practices: We pay fair wages to our employees in accordance with the Indonesian government standards, ensure fair treatment, maintain safe working conditions, and provide employee insurance.
- Environmental Responsibility: We are conscious of our environmental impact. We reuse materials and packing carton boxes, and if possible, sell them to companies for recycling. We also implement sustainable practices.
- Transparency: We maintain transparency in our business operations, including sourcing, manufacturing, and supply chains. We are open about our successes as well as our challenges.
- Community Engagement: We are committed to our local community and engage in charitable initiatives. We provide basic food, training, and educational scholarships. We actively participate in community development projects and support local causes.
- Product Quality and Safety: Our products consistently meet quality and safety standards. We are honest in our marketing and maintain clear communication about the content of our products.
- Customer Relations: Customer satisfaction is our top priority. We promptly and professionally respond to customer concerns, feedback, and complaints.
- Ethical Sourcing: We take responsibility for sourcing our materials, ensuring our suppliers adhere to ethical and sustainable practices.
- Legal Compliance: We comply with all relevant laws and regulations, both in Indonesia and in the countries where we ship our goods.
- Diversity and Inclusion: Our company fosters a diverse and inclusive work environment, providing equal opportunities for all employees, regardless of gender, race, ethnicity, sexual orientation, or other factors.