Return Policy

We trust that you will find satisfaction in every item you order from us. However, if there's a situation where something isn't quite as you expected, we've established a 10-days return policy. This means you have a 10-days window after receiving your item to request a return.

For a return to be considered, the item must maintain its original condition: unwashed, unused, with the original tags, and in its initial packaging. Additionally, retaining the receipt or proof of purchase is essential.

To initiate a return process, kindly reach out to us at Upon acceptance of your return request, we will provide you with detailed instructions regarding how and where to dispatch the package. Keep in mind that we won't be able to accept items sent back without a prior return request.

Feel free to direct any questions regarding returns to

Any expenses related to return shipping or duties upon arrival will not be covered by sarongwholesale, unless there's a mistake on our part.

Concerning Damages and Issues:

Upon receiving your order, we urge you to inspect it immediately. If you come across any defects, damages, or if you receive an incorrect item, please contact us promptly. This will allow us to assess the matter and take appropriate corrective action.

Exceptions and Non-Returnable Items:

Please be aware that certain items, due to hygiene reasons, cannot be returned or exchanged unless they are faulty.

Any items purchased online cannot be refunded or exchanged at any of our physical stores.

Regrettably, returns cannot be accommodated for sale items or gift cards.


We regret to inform you that cash refunds are not feasible. However, any item exchanged will be provided with an equivalent amount of online store credit.

Care Instructions for Garments:

SarongWholesale takes pride in crafting garments that are meticulously handmade, handcrafted, and hand-dyed. We urge you to consult the garment care label that accompanies each ordered item. Treating your garment with care is essential to ensure its longevity.